Returns & Exchanges

At 72hours, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, we are here to help you find an alternative or process a full refund quickly.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier location and keep your tracking number handy while we process your return within 5-7 business days.